Head Office

Created 16 May 2025 • Updated 18 August 2025

Forced Drops

Forced drops enables a selection of items within a template to be ordered without the site having to place an order, this can be particularly useful for new site openings or items that you want to ensure are ordered for sites.

Forced Drops Topics

Adding Forced Drops

Navigate to Admin Functions → Manage Templates → Master Templates

Follow these steps to add a forced drop:

  1. Select the required template needed for the forced drop | click View

  2. Click Force Drop

  3. Enter the Quantity required for the Forced Drop for each item

  4. Click Start Forced Drop

    The confirmation screen will be displayed showing how many outlets, along with value per order and total value
  5. Click Place Orders

Scheduled Drops

Forced Drops can be scheduled to trigger as a specified date and time.

Follow these steps to set up a scheduled drop:

  1. Select the template needed for the forced drop

  2. Click Forced Drop

  3. Enable the "Scheduled Drop" toggle and set the date and time of the drop

  4. Enter the quantities required for the Forced Drop for each item

  5. Click Schedule Forced Drop

    The confirmation screen will be displayed showing the date and time, how many outlets, along with value per order and total value
  6. Click Schedule Orders

The template view will be updated with the date and time of the scheduled drop. To view the contents of the scheduled drop, click the "eye" icon next to the scheduled field on the template page. To delete the scheduled drop, click the delete icon which will reset the template to its original state.
If a template has been scheduled as a forced drop, it will not be possible to amend the quantities on that template until either the scheduled drop has been completed or unscheduled.